I specialise in bringing together requirements from users, stakeholders, team members and the organisation to design a clear and informed strategy for digital services and products.
I use service design methodologies and technical expertise to ensure that the solutions we design are what users need, and what the organisation requires.
I help to engage stakeholders in problem solving, embed design thinking in teams, and design and deliver excellent services.
- Service design
- Agile methodologies
Training and mentoring
With a background in front-end web development and design, I have the technical expertise and context to support digital teams to deliver more effectively.
I have extensive experience in public sector work, and have worked with central government, local government, housing associations, charities and the NHS and a variety of other publicly funded organisations over the course of my career.